Burst pipe? Flooded basement? Let’s get your home back in good shape.
Mila’s is IICRC certified in water damage restoration and handles insurance claims directly — mitigation, drying, and full reconstruction from one family-owned team.
Water Damage Restoration
What We Do
Expert water restoration for homes, condos, and commercial properties
According to the Insurance Information Institute, 14,000 Americans are affected by water damage every day. Faulty dishwashers, washing machines, plumbing, and HVAC systems are the usual causes — along with corroded pipes that leak and frozen pipes that burst.
Our drying processes are minimally invasive to keep completion time short and costs low. And because Mila’s is a one-stop shop, the same team that dries your home also rebuilds it — no juggling three contractors while you’re living out of a suitcase.
Our Process
Here’s exactly what happens after you call
01
The Call
First we assess whether this is an emergency — we can often help you shut the water off while still on the phone. What space is affected? How much water do you see? When can we inspect?
05
Reconstruction
Insulation and drywall go back in, then prime and paint. Flooring is matched or replaced with your choice; removed cabinets, vanities, and tubs are replaced with new versions you pick.
02
Inspection & Free Quote
We identify the type of damage and whether insurance involvement is worth it, then give you a free quote that details every stage of the work.
03
Mitigation & Drying
Minimally invasive drying keeps time and cost down. Depending on the damage that may mean removing drywall or drilling behind baseboards — we walk you through it first.
04
Dry Goal Reached
Timelines vary with the level of damage. Once your space hits its dry goal we pull our equipment and move into reconstruction.
Insurance
With a claim or without one — we handle both
During the inspection we look at what type of damage you’ve experienced and whether it’s worth involving insurance at all. Claims can raise premiums and deductibles, so we’ll give you an honest read before anyone files anything.
Without insurance involvement
We provide a private quote detailing each stage of the process.
▸Work authorization agreements for both mitigation and reconstruction
▸One company start to finish — no coordinating trades
▸Honest input on what actually needs to be replaced
With insurance involvement
We work directly with your insurance company and provide all necessary documentation.
▸We use the same estimation program insurers use, so pricing lines up
▸Photos and material samples sent straight to your adjuster
▸Bills go to your provider — you cover the deductible on day one
Warning Signs
Visible and hidden water damage
Mold can begin growing about 48 hours after water intrusion, so a leaky pipe or a basement pump backup is worth a same-week call. If you spot any of these, get it looked at.
▸Staining on ceilings or walls
▸Peeling paint
▸Sagging ceilings, bubbled flooring, lumpy walls
▸A musty or earthy smell
▸Visible mold growth
▸Constant moisture in your flooring
Recent Work
A frozen pipe in Arlington Heights, rebuilt in four months
New homeowners were left with ruined floors, caving ceilings, and water-logged cabinets. Mila’s cleared, dried, reconstructed, and upgraded the entire home while collaborating with them on design — and took on the insurance negotiations along the way.
Modern Living Room
Modern Kitchen & Dining
Marble Kitchen Island
Classic Kitchen Remodel
Water damage FAQs
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Your project cost depends on the size of the affected area, its materials, and the number of days needed to complete the repair. Estimates are free and itemized by stage.
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Full restoration has two phases. Phase one, mitigation, runs 3–4 days: demolition, cleaning, and drying the structure and belongings — hidden water or mold found mid-phase can add a few days. Phase two, reconstruction, runs 3–14 days depending on the size of the damage and your space.
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We do. Once we have a good idea of your situation, notify your insurer of the damage — we can also advise whether a claim is the right move. From there we work with the adjuster, sending photos and samples, using the same estimation program insurers use so your project is priced accurately.
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We send our bills directly to your provider. You only need to cover the deductible on the day work starts.
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No. Category 3 (“black water”) is grossly contaminated and can contain pathogenic or toxigenic agents. Water from beyond a sewer p-trap is a health hazard. We fully discard porous materials affected by category 3 water and clean the area with antimicrobial solution.
Call us today to change your ideas into projects
Driven by passion, grounded by values. We're a team of passionate thinkers and doers, dedicated to building with purpose and clarity. Collaboration and curiosity drive everything we do.